Cancellation & Refund Policy
ZAMS Technologies (“we,” “our,” or “us”) is committed to providing high-quality digital products and services. We understand that sometimes things don’t go as planned, and we offer a 7-day money-back guarantee on all our digital products. This policy outlines the terms and conditions for cancellations and refunds.
1. Money-Back Guarantee
- Eligibility: You are eligible for a refund if you request it within 7 days from the date of purchase. The refund request must be made in accordance with the procedures outlined below.
- Scope: This guarantee applies only to digital products purchased directly from ZAMS Technologies through our website [www.zamstechnologies.com]. It does not apply to physical products, services, or third-party products.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Send an email to [support@zamstechnologies.com] or use our contact form on the website within 7 days of your purchase. Provide your order number, purchase date, and the reason for your refund request.
- Confirmation: You will receive a confirmation email acknowledging receipt of your refund request. We will review your request and determine if it meets the criteria for a refund.
3. Refund Processing
- Approval: Once your refund request is approved, we will process the refund to your original payment method within 5-7 business days.
- Partial Refunds: In some cases, we may offer a partial refund if the product or service has been partially used or if there are exceptional circumstances.
- Non-Refundable Situations: Refunds will not be granted if:
- The refund request is made after the 7-day guarantee period.
- You have already accessed or used the product extensively.
- The product was purchased through a third-party vendor or marketplace.
4. Cancellations
- Cancellation of Orders: You may cancel your order within 7 days of purchase if the product has not yet been delivered or accessed. To cancel your order, please contact us at [support@zamstechnologies.com] with your order details.
- Subscription Services: If you are subscribed to a recurring service or product, you may cancel your subscription at any time. Cancellations made after the billing cycle will take effect from the next billing period, and you will not be charged for subsequent cycles.
5. Contact Information
For any questions or concerns regarding cancellations or refunds, please contact us at:
ZAMS Technologies
support@zamstechnologies.com
6. Policy Changes
We reserve the right to modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically for any updates.
7. Governing Law
This policy shall be governed by and construed in accordance with the laws of the [State/Country], without regard to its conflict of laws principles.